- Intro to Smart Telehealth
- What Contact Information Do I Need For A Telehealth Session?
- How Can I Schedule an Individual Appointment Telehealth Session?
- Which Telehealth Notifications Will My Patient Receive?
- How Will My Patient Access Their Telehealth Sessions?
- How Do Providers Access Their Telehealth Sessions?
- Where are Service Types entered or edited?
- What is the Third Party Billing Admin Privilege? Available in Version 4.6.7
- Closed Days Setting Moved to Programs in Version 4.6.6
- How Is The Emergency Access Password Used?
- Central Registry: What Medications Can SMART Support in the Emergency Dosing File Export?
- What Information Is Recorded When a Patient Release is Revoked?
- SMART Billing - How do I update a patient's coverage record to a new insurance so that the services will be available to bill again?
- How to use Search and Credit Open Invoices?
- How do I Manually Enter an Insurance Claim Adjustment or Denial
- What is the Carrier Payment Recap Report
- What is the Receipts Journal Summary By Carrier
- Patient Profile Insurance Coverage/Authorization
- Setting up an auto-completed Residential Service
- How Do I Find External Documents in a Patient's Case History?
- How Do I Import a Document or Image from my PC to SMART?
- Massachusetts DPH: Why Can't I Enter Any City I want for a Patient?
- MADPH: What happens during the MA DPH Maintenance?
- MADPH: What are the ESM ID and the ESM Enrollment ID?
Dispensing & Inventory
- Setting up medications such as Buprenorphine Naloxone so that the combination dosing units will print on the take home labels?
- How do I enter a New Solid Medication
- What is the End of Day - Dosing Moving to Surplus
- What is the Prepared Dose Inventory Detail Report by Patient?
- Use SMART's Dosing Time Slot Feature for Social Distancing
- What are some tips for using my Accuvert Pump?
Intake & Pre-Admission Tracking
- What is the Patients at Zero Dosage Report
- What is the Dosing Summary for Carrier Report?
- What is the Services Due by Retired Counselor Report? Available in Version 4.6.7
- What is the Patient Contact Report? Available in version 4.6.7
- What is the Medical Order Detail by Program Report?
- What is the Quantitative Services Review Report?
- SMART Account Management guide (TSplus)
- Entering a telehealth service
- Steps to log into the SMART Cloud (TSplus)
- Steps to log into the SMART Cloud (Parallels)
- Steps to log into the SMART Cloud (RDS)
- TSplus Requirements (TSplus)