Scheduler
Telehealth
- Intro to Smart Telehealth
- What Contact Information Do I Need For A Telehealth Session?
- How Can I Schedule an Individual Appointment Telehealth Session?
- Which Telehealth Notifications Will My Patient Receive?
- How Will My Patient Access Their Telehealth Sessions?
- How Do Providers Access Their Telehealth Sessions?
Administration
- Where are Service Types entered or edited?
- What is the Third Party Billing Admin Privilege? Available in Version 4.6.7
- Closed Days Setting Moved to Programs in Version 4.6.6
- How Is The Emergency Access Password Used?
- Central Registry: What Medications Can SMART Support in the Emergency Dosing File Export?
- What Information Is Recorded When a Patient Release is Revoked?
Accounts
- How do I resolve Submitter Carrier City: doesn't exist or is Invalid in EDI Error Log Screen Errors?
- SMART Billing - How to Rebill Claims to an Insurance in Process Existing Claims
- How do I Send a Ordering Provider's Address in 837P Claim file? Available in Version 4.6.9
- What is the Aged Patient Accounts Report by Trx Date?
- SMART Billing - How to Process New Claims
- SMART Billing - How to Un-submit Claims
Clinical
- Setting up an auto-completed Residential Service
- How Do I Find External Documents in a Patient's Case History?
- How Do I Import a Document or Image from my PC to SMART?
- Massachusetts DPH: Why Can't I Enter Any City I want for a Patient?
- MADPH: What happens during the MA DPH Maintenance?
- MADPH: What are the ESM ID and the ESM Enrollment ID?
Dispensing & Inventory
Intake & Pre-Admission Tracking
Reports
- What is the Services Due by Retired Counselor Report? Available in Version 4.6.7
- What is the Patient Contact Report? Available in version 4.6.7
- What is the Medical Order Detail by Program Report?
- What is the Quantitative Services Review Report?
- How can I get services to show on the Quantitative Services Review?
- What is the Expected Attendance Report?
UA
Training Guides
- SMART Account Management guide (TSplus)
- Entering a telehealth service
- Steps to log into the SMART Cloud (TSplus)
- Steps to log into the SMART Cloud (Parallels)
- Steps to log into the SMART Cloud (RDS)
- TSplus Requirements (TSplus)