Release Notes 4.5.3 - August 2020

Release Notes version 4.5.3

Published August 31, 2020

Enhancements

New Filter on Report! Aged Patient Accounts Reports Can Now Be Run By Status and Program (S2K-2435) 

We have added two new filters to allow users to better sort the Aged Patient Account Reports for the information they need. These new filters were applied to both the “by Svc Date” and “by Trx Date” variants. You can now choose patient status in addition to the program and the selected patient status will appear first on the report results:

For more information about the content of this report, please visit our Support Help articles:

• What is the Aged Patient Accounts by Svc Date Report?

• What is the Aged Patient Accounts by Trx Date Report?

Improved! Ability to transfer Claims When Processing Payments (S2K-2346) 

A change was made so that when transferring claims to the next responsible insurance the invoice will transfer with the same information that was in the original invoice.

Although this work was done to accommodate the new bundle billing, users will now be able to deselect billable services when the service is no longer billable to that insurance. Formerly, they would need to leave the service marked as billable and change the UCR and Expected payment to $0.00.

Better Pump Response! Accuvert Pumps May See an Improvement in Dispense Time (S2K-2498) 

We have greatly improved the dispensing time for Accuvert pumps.

In addition to the improved dispensing time, a new Reset Pump button has been added to the dispensing screen to allow the user to reset the pump under certain circumstances. For more information be sure to review our HelpDesk article: What are some tips for using my Accuvert Pump?

Important Note: According to the manufacturer, the Accuvert pump door should be closed during the dispensing process.

More Accurate! Direct Service Analysis Reports Hours To Two Decimal Places (S2K-2482) 

We expanded the decimal places allowed on the Direct Service Analysis report. Users will now see these hours displayed out to two decimal places. This resolved a problem where the math appeared incorrect due to rounding the hours to just one decimal place when in fact the report was accurate. This improvement will help with accurate tracking and reporting of the time staff members spend with patients.

To learn more about this report, visit our HelpDesk article: What is the Direct Services Analysis Report?

Resolved Issues

Inventory
Prepour Doses for Solid Medication Dispensed is not Deducting from Inventory (S2K-2499)	An issue where the inventory was not recording when solid medications were pre-poured has been resolved. This did not effect the inventory for the normal dispensing process and was introduced in 4.5.2. Users on previous versions of SMART would not have been affected by this issue.

Clinical
Null reference on Printed Release Auth Signature Annotation for a minor (S2K-1089)	We have fixed an issue in the software that caused a null reference to print on the signature line of release authorization forms for minors. The signature blocks associated with these release authorizations will now show legible text documenting the intended signer.
Release Authorization ‘Print Open Items Only’ Button Showing All Items (S2K-178)	We have resolved an issue that was causing the Release Auths screen in Patient Information Management in SMART to print all release authorizations regardless of their status regardless of which print option the user chose. With this fix, the Print Open Items Only will indeed restrict the print job to only the Open release authorizations. If a user needs to print all a patient’s release authorizations, they can do this by clicking the Print All Items button.
AWL Orders cause issues when Overlapping (S2K-200)	If multiple AWL orders were associated to a patient, and one of them was canceled, it was impacting the dates on the other orders for that patient. We have solved this problem by improving the logic for AWL orders such that the system will verify that the dates do not overlap with another AWL order that’s already set for the patient. Users will be warned to cancel the existing AWL order before they can proceed. This does not impact AWL orders that are entered with dates that do not overlap; those can still be freely entered.

Forms
Redo button on forms becoming unavailable (S2K-2483)	On forms, under certain circumstances, the redo button was not enabled. This has been resolved.

Calendar

Limited ability to edit Existing Events (S2K-2502)

A change made in SMART version 4.5.2 led to a problem for users trying to edit existing events in their Calendar, causing them to need to delete the event and create a new-corrected one. We have resolved that issue with this release such that existing events and newly scheduled events can now be edited in the SMART Calendar. Note: This problem also impacts the new SMART Scheduler. Users will be required to update to this SMART version in order to resolve the issue in the new Scheduler (fixed in Scheduler version 3.2.0).

MADPH Electronic Integration (Only relevant for partners in Massachusetts)
Answer for “Interest in Stopping Tobacco Use” Reverts Back to Default (S2K-2506)	From the Fact Sheet, users in Massachusetts are required to provide DPH with information about the patient’s interest level in stopping tobacco use. This question generally appears on the DPH Required tab of the Fact Sheet or Assessment. We have resolved an issue that led to this question reverting back to its default answer when the user saved the form.
Resent Failed MADPH messages could have the incorrect Episode (S2K-2153)	An issue with the episode identification was resolved such that if a message fails to pass successfully to the state, and the patient is discharged and readmitted, the correct episode number will now be recorded in their MADPH Messages tab in Case History (Tx).
Intake Message for MADPH will pull Script Info from Modality (S2K-2501)	The state of Massachusetts requires information about the patient’s prescription drug for any medicating program they are enrolled in. We’ve improved the way we deliver this information in our electronic message by deriving the patient’s Script from the modality assigned to the program. It will be important that the clinic ensures their modalities are set up accurately prior to enabling the MA DPH feature as the SMART software depends on that being the represented drug that the patients in that program are prescribed.